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Tenants Tools

Tenants Tools

Services Centre

Services Centre

Choice is committed to delivering excellent customer service to our tenants.
Log in to My Choice

Log in to My Choice

My Choice’ is available now. Recent improvements include the ability to raise non-emergency, simple repairs any time. Repair history, including the status of repairs, is also available.
Pay your Rent

Pay your Rent

Paying Your Rent With Our Income Recovery Team
Report a Repair

Report a Repair

Report your repairs by various different methods

Contact Us

We're here to help and would love to hear from you. You can get in touch with our Customer Contact Team by calling 0300 111 2211. They're here from 8:30am to 5pm, Monday to Friday.

Alternatively you can fill in our quick enquiry form.

Tenant tools

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We are currently experiencing a high volume of calls to our Services Centre. If you are reporting a non-emergency repair we would request that you phone back later in the week or you can report it via email to ServicesCentre@choice-housing.org. We apologise for any inconvenience.