We are delighted to announce that Choice has recently been awarded the Committed to Excellence Award through EFQM (European Foundation for Quality Management).
EFQM Committed to Excellence is an assessment and recognition scheme that helps organisations introduce an excellence initiative and deliver improved results. The aim of the programme is to benchmark the organisations’ processes, systems and performance against the EFQM Excellence Model, and best practice, in order to provide a clear overview of strengths and areas for improvement.
Based on the programme, Choice effectively developed appropriate strategies to address key improvement priorities that will enhance performance and, in achieving this award, we have demonstrated improved levels of organisational development and customer service.
We are always aiming to improve our services in any way we can and are delighted to be able to show our customers and service users that we are committed to continual progression and development.
Well done to all Choice staff involved in achieving this award!
