Congratulations to Mr William Hammill from Bangor who was recently announced as Choice Services Centre 750,000th caller.
To mark this significant milestone for the Services Centre, Carol Ervine; Group Director of Tenant and Client Services, Martin Murphy; Services Centre Team Leader and Corey Rogers; Services Centre Advisor presented Mr Hamill with £100 shopping vouchers.
Choice Services Centre continues to grow from strength to strength and last year our Services Centre received 142,000 calls to help resolve tenants repair and housing requests quickly and effectively. Excellent customer service remains a key priority for Choice and last year our tenants rated the high standard of call advisors with a satisfaction level of 93%.
Let us know if there are any housing repairs and enquiries that we can help with by contacting Choice Services Centre any weekday from 9am to 5pm on 0300 111 2211 or by email at servicescentre@choice-housing.org.
