We are delighted to launch our Tenant Involvement Strategy for 2017- 2020, which sets out our vision and action plan for tenant engagement for the next three years.
This Strategy outlines our plans for increasing tenant involvement, to ensure our services meet the needs of our customers and to support them in making a difference to the quality of service we provide.
Choice is committed to placing our customers at the heart of service delivery and we believe that by listening to and taking on board tenants’ views, we can ensure that policies and services are more responsive to changing needs and rising aspirations. Genuine engagement with tenants is vital for the successful delivery of our services.
If you are interested in becoming part of our Tenants’ Forum or finding out further information, please contact our Tenant Involvement Team on 0300 111 2211 or email enquiries@choice-housing.org
