Complaints, Compliments and Comments

Choice have launched a new complaints, compliments and comments leaflet for our customers which outlines the stages involved if you wish to make a complaint to the Association about our services.

We aim to offer a helpful and efficient service, but recognise that sometimes we make mistakes, so if you are not happy with the service you have received from us, we want to know.

We want to hear from you if you have any comments, suggestions or compliments about our services or staff.

We are committed to providing high quality services and we welcome and value your feedback.

You can download a copy of the leaflet now on our website or request a copy from Choice Services Centre on 0300 111 2211 or email enquiries@choice-housing.org